There is an official government body called ‘the case review team (CRT)’ that handles all disciplinary cases filed against authorized examiners (AE) and Nominated Testers (NT). The CRT team also looks into all complaints they receive from individual motorists. They usually resolve small issues or flaws by simply giving some guidance. But if major flaws or problems are found during their investigation, it leads to a more official disciplinary action.
If You Are Thinking What Kind of Shortcomings Can Lead to a Formal Disciplinary Action, Well Here are They:
How CRT Executes a Disciplinary Investigation
When a case or complaint is received by the CRT, they review all the details provided to them carefully. They check if the evidences provided to them are minor shortcomings or a significant issue that needs to be resolved more formally. When the team begins working on a case, they first send a contemplated disciplinary letter highlighting the flaws or issues reported to them. And the receipt is given 15 working days to reply to the letter.
Now the receipt of the contemplated disciplinary letter can either write his formal reply giving his or her explanations about the shortcomings encountered by the DVSA or they can hire a consultant, an association, a trade body or a solicitor to submit their formal response to the CRT.
If the receipt party fails to submit their written response, called ‘representations’, within given timeframe, a CRT member will review all the information and evidence they have and sum up for a decision accordingly. In such cases, decisions are always made based on the guidelines and rules set up for AEs and NTs including MOT Testing Guide, special notices and MOT Inspection Manual.
The CRT members conclude their decision on the disciplinary cases in compliance with the administrative law. They are committed to be impartial and reasonable for each case. And some possible actions include formal warning, advisory warning, and short term (28 days) or long term (2 to 5 year) cessation.
When CRT finds there is no enough evidences to support the case or learn the issue is very small, they may decide to give some instructions and take no further action against the AE or NT. In some cases, the CRT decides to provide NT or AE additional training that can save them from a disciplinary action in the future. Read MOT Testing Guide (Page 119) to learn more about MOT Disciplinary system.